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Privacy Policy

Our Commitment to Privacy

UrbandealsNG values our customers and respects your privacy. This privacy policy describes the personal information we collect about you, why we collect it, how we use and protect it, and when we share it with third parties. Our policy also describes the choices you can make about how we collect and use your information. By providing your personal information to UrbandealsNG, you are consenting to the manner in which we collect, use, disclose, protect and otherwise manage that information. '

If our information practices change, we will post an updated version of the policy on our website. You can tell if the policy has changed by checking the “Last Updated” date that appears above and that will be the date on which the new policy becomes effective. The new policy will apply to all current and past users of our website and will replace any prior policies that are inconsistent. Your continued use of our website constitutes your consent to be bound by the revised policy.



What kind of personal information does UrbandealsNG collect?
We may collect personal information from you, such as your name, email address, postal address, phone number when you visit our website, place an order online or by phone, save your information with us online, contact us with a question or concern, or participate in a contest, promotion, or survey. We maintain a record of your product interests and the purchases you make online or by phone and in our stores. We may combine all of this information with information about you that we acquire from our joint marketing partners and from unrelated third parties.

We allow you to register and log into UrbandealsNG and connect your UrbandealsNG account to your social media account. If you elect to connect your social media account to your UrbandealsNG account, certain information will be shared by your social media account with UrbandealsNG such as your name, gender, profile picture, list of friends, your profile, likes and data that is part of your profile or your UrbandealsNG to collect, store, and use any and all social media information and content we receive from your social media account in accordance with this Privacy Policy.


How does UrbandealsNG use my personal information?
We may use your personal information in the following ways:

  •  To process and fulfill your order, including sending you emails to confirm your order status and shipment

  • To communicate with you and to send you information by email, postal mail, telephone, text message, or other means about our products, services, contests, and promotions, unless you have directed us not to contact you with promotional communications

  • To administer and fulfill our contests and other promotions

  • To help us learn more about your shopping preferences

  • To help us address problems with and improve our site design, products and services

  • To enhance your shopping experience in our stores, through our catalog or online
  •     To contact you if necessary


How do I access or change my personal information?
You can review and change certain personal information related to your use of our online website (such as your name and contact information). To access your information at UrbandealsNG website, simply sign in to your account using your email address and password, and you will be able to edit your personal information in your account profile.

How do I make choices about receiving promotional communications?
UrbandealsNG wants to communicate with you only if you want to hear from us. If you prefer not to receive promotional information, such as information about special offers and sales events, from one or more of our brands, you can let us know by contacting our customer service.


Please be sure to include your full name and the email address you used when you registered with or made a purchase from the UrbandealsNG brand. If you ask us to remove your name and address from promotional lists, we will maintain your name in a "do not contact" file to ensure that we can honor your request. It may take up to 10 days to process your email request and 6-8 weeks to process your postal mail request, during which period you may continue to receive communications from UrbandealsNG. If you change your mind, you can start receiving promotional communications from us again by logging into your online account and changing your preferences, by signing up when you visit our website or our stores or when you enter a sweepstakes or contest, or by contacting customer service.


Please note that when you make an online purchase from us, we will continue to confirm your order status and shipment by email. We may also need to contact you via telephone, email or postal mail with questions or information regarding your order.


How does UrbandealsNG use cookies?
We use "cookies," which are small data files that are stored on your computer hard drive when you visit a website. Cookies enable you to shop on our website and may be used in a variety of ways to enhance or personalize your online browsing and shopping experience.


For example, we may use cookies to enable you to use certain website features, remember the items in your shopping cart, store your preferences, recognize you when you return to our website, track your orders, and monitor and maintain information about your use of our website. Cookies may also be used to collect transaction information needed by a scrip or loyalty program to which you have authorized us to provide your personal information. You can set your browser not to accept cookies or to notify you when you are sent a cookie, giving you the opportunity to decide whether or not to accept it.